TERMS AND CONDITIONS

WAITING TIME - Prices are quoted on the assumption that no unreasonable delay will occur. Waiting time will be charged as per the rates printed on the proof-of-delivery tickets.

ACCESS - Each order is accepted by us on the understanding that your site can be approached by a hard road. Our vehicles must have sufficient access on site. Our driver is empowered to refuse delivery if in his opinion there exists a risk of damage to his vehicle, you being responsible for costs incurred if the delivery is aborted. We accept no liability for damage caused to your roads or property or persons of others on the site by the use of the vehicle.

WATER - Extra water affecting strength of workability shall be noted on the ticket/invoice and is added only at the customer’s request and risk.

CANCELLATION - No charge will be made for cancellation by you up to 3 hours before time of departure except in the event that the goods have been specifically processed to meet your requirements. In this event you will meet the expense incurred. Consignments ordered and delivered on site must be paid in full. Anything less than 3 hours will be charged at 50%.

DEFECTS - Our liability in respect of defects in our ready mix concrete (including failure to comply with specifications) is limited to the cost of removal and replacement. We can only accept such liability where you can establish –

No additional water or other material has been added to the product after it has been declared by our agent or employee as ready for acceptance.

The sample tested has been taken during discharge from our vehicle in accordance with the relevant clauses that is certified and tested in accordance with a specialist in construction material.

All sampling, making, curing and testing of specimens has been carried out in accordance with the relevant clauses that is certified and tested in accordance with a specialist in construction material.

Test results have been interpreted in accordance with specialist in construction material or any other specification previously agreed by us. It should be recognised that for a well-controlled continuous production there is always the slight probability of a result occurring below the compliance limit and that is not normally possible to predict its occurrence.

You have notified us of any result indicating a possible failure to meet the specification as soon as the results are available to you.

We have been given the opportunity of investigating any alleged defect and of making recommendations as to any remedial action to be taken.

CONSEQUENTIAL LOSS - We shall in no circumstance be liable for consequential loss or damage.

DELAYS - We reserve the right to suspend or delay without penalty of any kind in the event of war, civil commotion, lock-outs, fire, fog or other inclement weather conditions, delays, in any type of transport, non-availability, plant or truck breakdown or any accident or other cause.

PRICE VARIATION - Quoted prices are based on the cost, the materials and labour ruling at the date of quotation. In the event of fluctuation of cost, we reserve the right to make corresponding variation in prices, after giving due notice. All quotes are estimates; these can be changed or altered.

ACCEPTANCE - This quotation is conditional upon written acceptance to us within 7 days of the quotation date.

PAYMENTS - Quoted prices apply to payment by cash-on-delivery or by previously agreed credit arrangements. We reserve the right to refuse to execute any order or discontinue deliveries if the arrangements for payment or your credit is not satisfactory to us, or if your account is overdue for payment.

CASH ON DELIVERY - The amount indicated on the face of the delivery ticket, which is also our invoice, must be paid to the driver before the materials can be discharged. Our driver will provide the customer with a copy of the delivery ticket acknowledging receipt of the payment.  A card will be requested prior to deliveries as a form of deposit, until cash payment is received at the end of delivery. Providing payment is made in full, no card payments will be taken.

CONDITIONS - Any contract resulting from acceptance of this quotation shall be subject to these conditions to the exclusion of any conditions which you seek to impose. No variation of these conditions may be agreed except in writing over the signature of a director of Kingscroft Concrete & Grab Hire Ltd.

CUSTOMER’S SIGNATURE ON OUR DELIVERY TICKET SHALL BE DEEMED ACKNOWLEDGEMENT AND ACCEPTANCE OF THESE CONDITIONS OF SALE. AND FULL RESPONSIBILITY OF THE CONCRETE SPECIFICATIONS BEING CORRECT THAT WE HAVE POURED.